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Browse through our extensive list of free Sales Tools magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call..
Marketing Automation Best Practices Guide Learn several strategic and tactical best practices for introducing, launching and executing a..
COLD CALLING IS DEAD, Thanks to LinkedIn Use LinkedIn for Pre-Call Research...
Using CRM Creatively How New Applications of an Established System Add Value...
Your Complete CRM Handbook Download this eBook now so you can decide when your business should invest in a CRM...
Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task...
Microsoft PowerPoint 2013 -- Free Quick Reference Card This Microsoft PowerPoint 2013 Quick Reference provides shortcuts, tips and tricks..
Turning CRM Data into Customer Knowledge "Understanding customer behavior" is one of the top reasons why businesses choose to invest..
How Enterasys Saved $2M by Using Salesforce.com Learn how Enterasys delivered even better service to customers, by providing their agents..
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
How CRM Improves the Way We Nurture Leads Fill Your Sales Funnel with Success...
CRM Solutions for SMBs Overcome Challenges and Reap the Benefits...
Top CRM Functions Requested by Sales Professionals Selecting a CRM solution with your sales team in mind can be one of the most beneficial..
The 7-Minute Guide To Choosing Your CRM Solution Created by AcquireSoftware’s CRM experts, The 7-Minute Guide to Choosing Your CRM..
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
The Essentials of CRM - Spring 2015 Exclusive Kit Download this kit to learn everything you need to know about CRM...
Best Practices for Sales Engagement Discover 5 steps to improve your sales pipeline and forecast...
Pardot + Salesforce: The Dynamic Duo Learn how to create the ultimate sales and marketing tool by integrating Pardot marketing automation..
CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric..
The CRM Demo Handbook You already know that a CRM Package is a viable solution to your business needs. Now the task is finding the best..
10 Tips And Techniques For More Effective Presentations Breaking the mold and standing out from the crowd...
Salesforce.com's CTO on Using a Cloud Platform THINK BIG, START SMALL, MOVE FAST: An Inside look at how Salesforce runs it...
The CSO Toolkit Learn how to improve sales intelligence, accelerate the sales funnel, and drive sales with marketing automation...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
The State of Mobile Enablement in Sales and Marketing Only 23% of sales organizations are currently mobile-enabled yet, 75% of companies..
Microsoft Dynamics® CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Push Sales Productivity to the Next Level How can sellers capture prospects attention?..
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Create Better Slides and More Effective Presentations Learn the science behind, and the how-to principles of, creating slide presentations..
Microsoft Dynamics CRM With Microsoft Dynamics CRM, healthcare providers can improve the delivery of care, lower costs, and help patients..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Stopping the Targeted Attack: Why Comprehensive Malware Protection is Superior to Anti-Virus Signatures Describes new malware solutions..
Effective CRM solutions for SMBs Learn about the many choices, challenges and benefits to select and implement a cost-effective and..
10 Tips for Selecting the Best Digital Signature Solution Digital Signatures - 10 things to know before choosing a digital signature..
Self-Service: Putting Customers First Makes You a Winner Senior executives, call center leaders and IT and operations managers: Find out how..
Mastering New Challenges in Text Analytics Learn how text analytics can help your organization gain significant, measurable benefits from..
Increase Sales Reps Effectiveness: CSO Insights Research on a Sales Rep's Digital Admin Discover effective advances in CRM 2.0 technology to..
Delivering Customer Service via the Contact Center and the Web Learn the key to achieving best in class performance for a better, faster and..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
Customer Relationship Management: Secrets to CRM Success Learn how Microsoft Customer Relationship Management (CRM) can help you develop..
No One Hears Your Pounding Heart! The Ultimate Guide to Presentation Confidence This guide will share both tried and true techniques to..
Make It All About Them: Winning Sales Presentations--Free Sample Chapter Debunks the myths of the traditional rules of presentations..
Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many..
Sales Automation, Why & How Sales Automation is a process driven business initiative. It's absolutely imperative that businesses wishing to..
Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
Demand Planning: Optimizing Operations Across the Supply Chain Discover how to plan more proactively, frequently, and accurately across the..
Maximizing Sales Using Simulation Analytics with Salesforce.com In this paper Emasys defines a dynamic sales process and propose five..
The Salesperson is Dead...and Other Sales and Marketing Myths Learn about seven common and pervasive sales and marketing myths that might be..
The Future Sales Force - A Consultative Approach Learn the new skills your sales force should know about selling complex products and..
Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
How Social Intelligence Increases Revenue for B2B Sales Teams Discover how social insights are quickly becoming a crucial asset to help reps..
Streamlining the Insurance Contact Center Efficiency, Effectiveness and Customer Loyalty Discover how much your company has to gain by..
PowerPoint 2010: Audio and Video in Depth- Free Video Training Tutorial In PowerPoint 2010: Audio and Video in Depth, Alicia Katz Pollock..
The Presentation Lab: Learn the Formula Behind Powerful Presentations --Free Sample Chapter Revealing the difference between great slides..
Microsoft Dynamics CRM Product Guide Create and easily maintain a clear picture of customers, from first contact to purchase and post-sales,..
Eliminating the Noise: Best Practices for the Five W's of Sales Intelligence Much as a journalist is expected to report on the “who,..
Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..
Eliminate Document Signing Hurdles with eSignatures for the Finance Industry Learn the benefits of using eSignatures for Credit Unions,..
Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations Make every customer..
Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..
Understanding: E-Business Sales Funnel™ Theory With this ebook you will learn how to achieve your targets, become more innovative and most..
The Impact of Business Intelligence on Financial Planning, Budgeting, and Forecasting: Aiding Insight and Confidence In Aberdeen's Financial..
Discover the Benefits of Real-Time Web Collaboration In Your Organization Maximize ROI by powering real-time web collaboration with advanced..
Microsoft Dynamics CRM: Power Your Service Productivity Explore how Microsoft Dynamics® CRM business software arms your customer..
CSO Insights: 2013 Sales Performance Optimization Study Results Compare how your sales team's best practices align with the high performance..
Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 – Free Webcast Register for this webcast to find out how you can..
Microsoft Dynamics® CRM 3.0 Upgrading Best Practices Learn how to successfully upgrade your Microsoft CRM 1.2 environment using these..
Transforming Customer Service into a Strategic Asset – Free Webcast Discover how Microsoft Dynamics CRM can help you transform customer..
How to Build Customer Connections Increase customer loyalty by simplifying how people work together to deliver business value through your..
Insightly Small Business Customer Relationship Management (CRM) Overview Running a small business? Learn how Insightly Can Change Your Life!..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
How To Clone Your Closers The Sales Leaders Challenge: How do you Clone your Closers and drive productivity?..
Mobile Sales Enablement Simplified 70% of sales organizations using tablets are reporting increased sales. Are you one of them?..
Visually 'Showing' Your Product Story Tell amazing product stories using interactive visuals that win deals...
Automating User Management and Single Sign-on for Salesforce.com Learn how to overcome the challenges of integrating Salesforce.com logins..
InsideView Success Story: Network Hardware Resale Learn how InsideView's sales tools have jump started Network Hardware Resale's revenue...
Sales Negotiation Mistakes that Kill Deal Profitability Are your team's seemingly small discount concessions doing major hidden damage to..
How to Build Customer Connections Increase customer loyalty by simplifying how people work together to deliver business value through your..
10 Things You Can Do with the iWay Salesforce.com Adapter The iWay Salesforce.com adapter is a robust, market-leading tool, which provides..
Going Mobile with Electronic Signatures Learn the benefits of mobile electronic signatures...
Whiteboard Selling: Empowering Sales Through Visuals--Free Sample Chapter Create compelling whiteboard presentations to engage your..
Microsoft Dynamics™ CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Electrabel GDF Suez Increased Sales Efficiency Learn how Electrabel realized a 25% increase in sales efficiency when they introduced tablets..
Ombud Open Research - eSignature Solutions Download this complimentary copy of the Ombud Open Research report to help you understand the..
Presentation Secrets--Free Sample Chapter Plan, create, and deliver amazing presentations!..
CRM: The Essential Guide Learn the five principles of CRM success from companies that have achieved impressive results in this insightful,..
Overemphasis on Profit Erodes Your Bottom Line: Why purpose-driven salespeople wildly outperform their quota-driven counterparts Most people..
Do More with Less. Microsoft Dynamics® CRM for Federal Agencies Learn how Microsoft Dynamics CRM helps improve collaboration,..
Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..
Optimizing Sales Engagements: Selling at the Speed of Change To explore how effectively sales organizations are dealing with change, CSO..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
You've Heard of Candy Crush, Now Check out CRM Crush! Avoid the pitfalls of managing your customers and projects without Insightly Small..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
Microsoft Dynamics CRM Product Guide Highlights five key things to consider when selecting enterprise search to benefit your business and..
Small Business Guide: What to Look for in a Customer Relationship Management (CRM) Application You?ve outgrown Excel. Using your email..
 
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